Job Summary
• Deep understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience with delivering solutions in complex client environments
• Understanding of common business analysis techniques and approaches
• Experience of agile and traditional software and project methodologies
• Ability to author clear and comprehensive documentation
• Able to communicate with impact, in a way that is open, honest, consistent and clear to influence and align stakeholders around a proposed approach
• Strong negotiator, influencer and team player, used to managing multiple stakeholders in demanding time-critical situations.
• Strong drive and resilience to overcome challenges or setbacks to achieve your team/project goals
• Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities
To qualify for the role, you must have
• Extensive experience in consulting / professional services and technical delivery
• A proven track record of delivering complex technology projects on the ServiceNow platform on time and on budget as a Solution Architect
• Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions
• Certified ServiceNow System Administrator
• Certified Implementation Specialist in at least 3 product suites
• Certified in ITIL Foundation (v3 or v4)
• Strong expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Bachelor's degree in Business, Engineering, IT, Science, other Technical qualification or related field preferred
• More than 10 years in a corporate IT environment
• Good experience in client-facing roles
• Experience of working with multi-location teams