Your Role |
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As a Client Partner at Tech Mahindra, you will play a pivotal role in driving innovation and growth across the Retail and Consumer Packaged Goods (CPG) sector. Acting as a trusted advisor to Swiss clients, you will lead strategic conversations around digital transformation, IT services, and business process solutions—leveraging technologies such as cloud infrastructure, enterprise platforms (SAP, Kronos, ServiceNow), AI/GenAI, omnichannel commerce, and sustainability.
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You bring a strong consultative mindset, deep domain knowledge, and the ability to translate complex technologies into measurable business outcomes. You’ll be instrumental in strengthening our presence in the Swiss market.
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Your Key Responsibility |
Drive IT & Digital Strategy |
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Help clients navigate complex transformation journeys by aligning Tech Mahindra’s full portfolio of services—including cloud, enterprise applications, BPS, automation, and cybersecurity—to their strategic goals.
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Leverage Industry Expertise |
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| Apply your understanding of Retail & CPG processes such as omnichannel integration, digital supply chain, inventory optimization, consumer insights, and master data management to co-create impactful, future-ready solutions |
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Enable Omnichannel Excellence |
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Support clients in delivering seamless experiences across customer, distributor, and supplier journeys—using cutting-edge B2B, B2C, and B2B2C strategies.
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Consultative & Value-Based Selling |
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Lead strategic conversations using challenger and consultative sales approaches. Connect Tech Mahindra’s offerings to client KPIs like revenue growth, cost optimization, and customer experience improvements.
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New Business Development |
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Identify and pursue new business opportunities through networking, referrals, LinkedIn outreach, and industry events. Accelerate client acquisition by showcasing relevant use cases and leveraging Tech Mahindra’s global track record.
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Strategic Alliances & Ecosystem Expansion |
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Collaborate with global product alliances (SAP, ServiceNow, Salesforce, etc.) to design joint go-to-market strategies and create additional value for Swiss clients.
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Co-Creation & Solution Design |
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Translate innovation into business-relevant use cases. Work closely with clients to design and implement personalized solutions—and ensure post-deployment success.
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Global Collaboration & Delivery Oversight |
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Coordinate with delivery and solution teams across geographies (especially India) to ensure seamless execution and alignment with Swiss client expectations.
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Profile |
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· Swiss or EU/EFTA citizenship
· Bachelor’s degree in Business, Marketing, or a related field (Master’s in Marketing preferred)
· 5-7 years of experience in IT sales, client management, or transformation consulting (esp. Working with CIO/ CDO/ CTO and Procurement teams)
· Strong understanding of the Retail and CPG industry
· Experience working with atleast 3 major Retail and CPG clients headquartered in Switzerland (e.g., Nestlé, Migros, Lindt, Barry Callebaut), with a strong understanding of their digital transformation agendas and enterprise ecosystems
· Proven track record in managing enterprise accounts and strategic engagements
· Ability to craft compelling business cases and map technology solutions to business outcomes
· Understanding of new-age technologies and their role in business transformation
· Excellent interpersonal and communication skills
· Strategic thinker with a growth mindset
· Excellent communication skills in English, verbal and written
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Work Location |
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Zurich, Switzerland
If you feel attracted by this challenge, please apply online with Motivation Letter, CV, Work Reference Letters and Diplomas
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Contact |
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Our recruitment partner Livio Gerber from RECOGNITO HR Services will take care of your application. For further information please contact him on +41 44 201 08 34.
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