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Job Description

A Bachelor’s or Higher Degree is the minimum entry required for the position

  • Skill Set : Microsoft Dynamics CRM Administration
  • Total Experience : 5.00 to 23.00 Years
  • No of Openings : 1
  • Job Post Date : 16/11/2023
  • Job Expiry Date : 15/12/2023
  • Domain : IT
  • Location : GREENSBORO [United States]
  • Job Reference No : 981312

Job Summary

Role: Dynamics CRM Functional Consultant Location: Greensboro, NC 10+ years of experience in IT 6 - 8 years on Dynamics CRM (including Dynamics 365 CE Cloud, which is a must) Must have demonstrable experience in Functional Consulting on Dynamics 365 CRM in the role of Functional Consultant / Business Analyst  in at least two large, end-to-end large MSCRM implementations, that include complex functionality, more than one module of Dynamics 365 CRM (Sales / Service / Marketing / Field Service) multiple integrations and multi-geo rollouts Must have thorough knowledge of and experience in implementing at least two modules of Dynamics 365 CRM, viz.  Sales / Service / Field Service / Marketing Excellent customer facing and documentation skills Should have demonstrable experience in conducting customer facing requirements workshops, JAD sessions, capture and documentation of User stories, building product backlog, conducting functional fit-gap analysis, authoring BRD / FSD and getting them signed-off by customers Must have some experience in modern workloads: Power platform : specially Power Automate and Power BI, experience in Power Apps in preferred Experience in Azure AI / ML, Azure IOT platform and Virtual Agent is high preferable Experience in working in an Agile DevOps  is a must   “Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.”

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