Job Description
A Bachelor’s or Higher Degree is the minimum entry required for the position

  • Skill Set: Data Networks Basics,
  • Total Experience: 9.00 to 9.00 Years
  • No of Openings: 2
  • Job Post Date: 23/06/2022
  • Job Expiry Date: 23/07/2022
  • Domain: IT
  • Location: PUNE [India]

Job Summary

Need to be technically skilled enough to answer queries from customer regarding the technology. Need to have complete accountability and ownership. Should be driving the migration or change calls during out of office hours. Should be driving the in flight issues during the migration or change either by self or bringing the right technical resources (including vendor resources if needed) to prevent the migration from rolling back Should be good in Stakeholder/Relationship Management in managing the customer representatives to ensure that the change is approved on time. Should be collaborative so that all the internal stakeholders are working in tandem to ensure that the change is implemented on time and Right First Time. Act as the SPOC for customer and internal stakeholders from technical standpoint Should have the analytical mindset to support problem resolution and drive RCAs Should have the skill/knowledge to create/support PM to create migration/change plan with right sequences of activities for the complete change to be implemented Lead or Drive the migration/change Go or No Go calls with end customer Should be able to suggest revised implementation approach incase customer is not convinced with the one presented Should have the knowledge and skills to prepare a project plan, resource plan and identify risks early in the lifecycle of the project and create mitigation plans Early engagement with vendors to identify and resolve technical issues that can impact the migration/change Should have the knowledge and skills to manage implementations like DMVPM, Meraki LAN, SDWAN, Circuits migration etc Should have the mindset to identify Network and Service Improvement Plans for customers Should have laser focus on Time Cost and Quality of the project deliveries Should be flexible to support any time zone

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