Job Description
A Bachelor’s or Higher Degree is the minimum entry required for the position

  • Skill Set: Program Management,
  • Total Experience: 8.00 to 8.00 Years
  • No of Openings: 1
  • Job Post Date: 05/11/2021
  • Job Expiry Date: 05/12/2021
  • Domain: IT
  • Location: CHENNAI [India]

Job Summary

TO effectively manage service support operations AND service delivery TO internal AND external customers. Publish the RELEASE SCHEDULE based ON the pipeline, track adhere TO it AND plan the rotation OF resources accordingly. Lead services delivery AS committed TO internal AND external customers. Take responsibility FOR client retention BY effectively managing expectations. Ensure that systems, organization processes, & unit practices adhere TO quality policies. Manage timely communication TO customer/management/team ON incidents, escalations, scope creep, etc. Ensure completion performance appraisals AND manage career plans FOR the team.

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