- Skill Set: DESKTOP COMPUTING HW REPAIR
- Total Experience: 7.00 to 8.00 Years
- No of Openings: 1
- Job Post Date: 13/10/2021
- Job Expiry Date: 28/10/2021
- Domain: IT
- Location: ABU DHABI [United Arab Emirates]
¿ To provide support in operations in the domain of End User Support.
¿ Managing incident, request, problem & IMAC
¿ Support the following technologies: Windows 10, MS Office, Basic LAN /WAN Issues, Wi Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
¿ Providing installation, upgrade, configuration, and advanced troubleshooting on computers, peripherals, and communication devices and peripherals.
¿ Install, support and maintain PC applications in a Windows 10 environment
¿ Engineer should be bilingual (Fluent in Arabic & English)
¿ Attend and troubleshoot end user tickets/incidents
¿ Coordinate between users and resolver groups on P1,P2 and P3 incidents
¿ ITIL V3 Foundation Certified (Preferred)