Job Summary
¿ Installation, Configuration & Troubleshooting of Windows Servers 2016 and above ¿ Experience in Microsoft virtualization technologies o Primary: VMWARE o Secondary: HyperV ¿ Administration of Wintel, Active Directory & Messaging environment ¿ Strong knowledge on Active Directory, DNS, DHCP, ADFS, GPO, DFS , SCCM services as required to maintain the operability and integrity on the environment ¿ Excellent hands on experience on Exchange Server 2016 & above, Office 365 & Skype for Business Environment/Lync 2013 ¿ Experience in handling Email Anti Spam and Anti Virus Issues ¿ Strong Knowledge on Microsoft & Exchange Clustering ¿ Experience in Managing Blade Servers & Chassis ¿ Responsible for all incidents, service requests and all alerts ¿ Work with appropriate hardware vendors / principle to keep all system up to date on firmware levels at the latest ¿ Strong Knowledge on Microsoft Clustering ¿ Working Knowledge of File & Print servers ¿ Experience in handling Anti Virus Issues ¿ Responsible for driving all P1, P2, incidents, change requests and OEM/ vendor management for the tower ¿ Responsible for Technology refresh in respective domain ¿ Provide, maintain, and execute Online & Operating Systems availability health checks. ¿ Recommend system performance enhancements (i.e. configuration, H/W, S/W, consolidation of workloads, etc.) ¿ Monitor online performance of all servers and take appropriate action to address performance issues. ¿ Propose recommendations to improve the server management process. ¿ Implement recommendations to improve the server management process. ¿ Implement root cause analysis recommendations as requested/assigned for respective areas of service responsibility. ¿ Work with internal and external auditors to identify and mitigate any risks ¿ Good to have : Powershell scripting, Working Knowledge of AD Audit Plus, AD Manager Plus, ManageEngine opmanager, AD Self Service Plus, Exchange Reported Plus ¿ Focus area in this domain would be to increase the compliance on house keeping tasks for the systems in this domain through automation.