Job Summary
Job Title: Technical Support Engineer
Location: TechM Hyd HIC SEZ U4T2(G 3F)
Years of Experience: 5 7 Years
Job Summary:
We are seeking a highly skilled Technical Support Engineer with a strong background in Core Java, Spring Boot, Spring Security, and AWS. The ideal candidate will have 5 7 years of experience in technical support and will be responsible for providing exceptional support to our clients while ensuring the stability and performance of our applications. This role requires a proactive approach to problem solving and a commitment to delivering high quality service.
Responsibilities:
- Provide technical support for applications built on Core Java, Spring Boot, and Spring Security.
- Diagnose and resolve technical issues related to software applications and infrastructure.
- Collaborate with development teams to identify and resolve bugs and performance issues.
- Manage AWS resources and ensure optimal performance and security of cloud based applications.
- Document technical issues and solutions in a clear and concise manner.
- Assist in the deployment and configuration of applications in production environments.
- Provide training and support to end users and internal teams.
- Participate in on call support rotation as needed.
Mandatory Skills:
- Strong proficiency in Core Java (Java 8 is a deal breaker).
- Experience with Spring Boot and Spring Security frameworks.
- Hands on experience with AWS services and cloud architecture.
- Excellent problem solving skills and attention to detail.
- Strong communication skills, both verbal and written.
Preferred Skills:
- Familiarity with containerization technologies such as Docker.
- Experience with CI/CD tools and practices.
- Knowledge of database management systems (e.g., MySQL, PostgreSQL).
- Understanding of networking concepts and protocols.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5 7 years of experience in technical support or a related role.
- Relevant certifications in Java, AWS, or related technologies are a plus.
If you are a motivated individual with a passion for technology and a commitment to excellence, we encourage you to apply for this exciting opportunity.