Job Summary
Receiving tickets/issues from business in AMS project Analysing the ticket . Responsible for resolving the issue in time with in SLA. Testing and transporting changes to production environment Understanding of SLA's , incident management process and knowledge of ITSM tools like ServiceNow Very good communication skills (English) written and Verbal Work on call after office hours and during weekends on rotation basis ABAP Debugging knowledge preferred for functional consultants FI Enterprise structure FI Accounts payable FI Asset Accounting FI General ledger FI Accounts receivable FI Cost center accounting FI Profit center Accounting FI Bank accounting FI Internal orders FI Cost elements FI Financial accounting master data FI Travel management FI Account consolidation FI Asset FI Cash journal FI Cost element Accounting FI Financial Closing cockpit FI Investment management FI Materials management FI Accrual FI Automatic payment processing FI Financial account organisational unit CO Cost center accounting CO Profitability analysis CO Cost element Accounting CO Internal order CO Profit center Accounting CO Cost object Controlling CO Financial accounting CO Product cost controlling (co pc) CO Product costing CO Profit center accounting (ec pca) CO Cost controlling CO List the components of sap controlling CO Product Cost Planning