To plan, execute, control and ensure closure of projects, while managing people and delivery excellence in all parameters of time, cost and processes in projects. Drive execution of the project roadmap and manage entire project lifecycle from strategy planning to tactical activities.
Ensure high customer connect for the project, building processes for all relevant team members to engage with the customer. Ensure completion of Project Satisfaction Report and relevant survey and feedback mechanisms.
Guide the launch of project from concept to delivery by managing the project and governing the overall budget. Articulate and explain designs and constraints to stakeholders after understanding customer perspective. Ensure compliance to internal tools.
Sensitize the team to go beyond the immediate deliverables to assess how to provide greater value to the customer on an ongoing basis.
Determine methodology and processes for quality planning (in concurrence with project planning), define standards to use, document quality criteria and quality measurement processes, face audits and project process monitoring.
Review project profitability and other agreed parameters and provide relevant status reports to the management and customer. Ensure steering committee meetings and other regular meetings with customer.
Develop supporting documentation and materials including demonstrations, presentations and other tools to ensure solutions are easy to manage and repeatable. Create and maintain project level dashboards to enable effective project management.
Promote team work, motivate, coach and develop people in the team to build functional skills and desired behaviours to deliver results. Ensure high levels of engagement within the team. Manage complex scenarios effectively like business risks, multiple vendor issues, code red situations etc. and customer expectations without impacting associates adversely.
Provide technical and other guidance as required to the team and assess the performance of the associates. ¿ Experience defining and building cloud-native software products as a platform at scale with a
deep understanding of those platforms capabilities and underlying technologies.
¿ Demonstrated experience breaking down problems, organizing work, planning sprints, and
delivering technical programs in agile delivery models (scrum, Kanban, etc.)
¿ Experience working on programs to define and build cloud-native software products as a
platform at scale
¿ Enjoys diving deep to understand of the platforms capabilities and underlying technologies.
¿ Proven track record of data driven decision-making and applying continuous improvement
methodologies across teams
¿ Can debate the delivery strategy with business teams, architects, engineers, and designers
¿ Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
¿ Demonstrated experience building relationships, partnering with and influencing dependent
teams while commanding the respect of the individuals you work with across the
¿ Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD,
NoSQL databases, microservices APIs, and distributed systems operations in a DevOps