To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline.
Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.
Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA¿s/KPI¿s/OLA¿s.
Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.
Lead and ensure project is in compliance with Software Quality Processes and within timelines.
Review functional and technical specification documents.
Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.
Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix. Role : PEGA Tech Lead
Location : USA,Texas
Number of positions : 1
Band : U4
¿Over all 8 years 1 Month of experience in Designing, Application Programming and Production support.
¿Over all 8 years 1 Month of experience on working with PEGA Rules Process Commander V5.x, V6.x and V7.x.
¿Good Experience in constructing Flows, Flow Actions, Integrations, User Portals design, Activities, Declarations in PRPC.
¿Participated in Migration Activities (Patch and Product Deployments).
¿Knowledge in designing the Class Structure.
¿Experienced in Integration rules like Connect-SOAP, Connect-REST, Connect SQL and Service-SOAP.
¿Participated in Performance tuning activities using Preflight, Profiler, PAL and DB Trace.
¿Worked with Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega system solutions to meet the requirements ¿Good knowledge in the agile methodology scrum.
¿Having good knowledge on Healthcare domain.
¿Areas of expertise include PEGA, JSP, Oracle, MS-SQL, XML and HTML.
¿Having hands on experience in all the phases of SDLC (Development, SIT, UAT, Warranty Support).
¿Excellent interpersonal skills, ability to work well with others, in both supervisory or development staff roles.
¿Possess good communication skill and customer relations.
¿Gather the requirements from the client and providing the solution approach