Job Description

SME ROLE - SMS
4.00 to 8.00 Years
2
HYDERABAD [India]
IT
25/04/2019
27/05/2019
Job Description Strong knowledge in SMPP & SS7 protocol Hands-on experience in troubleshooting at PDU levels Hands-on experience in OpenMind SMSC & Hub messaging Proficiency in VPN configuration and troubleshooting In-depth knowledge on Messaging flows includes A2P, P2P & P2A Execute test cases for onboarding new carrier. Automate frequent troubleshooting steps so as to accelerate problem isolation Setup scripts to assess potential routing problem areas L3 level of troubleshooting skills with analytical and critical thinking Identify areas of improvement from an operational perspective Create postmortems of the issues seen and share with relevant stakeholders Hands-on experience on Project handling & drive the project. Take decisions in consultations with supervisor and management. Guide the associate in solving technical problems which cannot be resolved at their level Conduct management review meetings to ensure effective delivery and operational excellence.