Job Description

SERVICE DESK KNOWLEDGE MGMT
3.00 to 20.00 Years
1
SAN DIEGO [United States]
IT
21/03/2019
21/04/2019
Job Title: L1Service Desk EngineerLocation – San Diego, CAJob Type: FulltimeJob Description -·Monitor and manage our IT ticket queue to ensure SLA's are met·Help Troubleshoot, resolve, and document client technical issues·Provide remote support, troubleshooting efforts, and remediation in a timely fashion·Work and interface with clients on a daily basis by phone/email/ticketing system/onsite·Assist in the monitoring applications, servers.