Job Description

10.00 to 20.00 Years
Business Intelligence Technical Program Manager:  Hyderabad¿ Experience required: 12 to 18 years¿ Handle large teams at offshore and onsite effectively coordinating the core activities and ensuring timely delivery of the multiple projects and service lines.¿ Experience in planning and conducting governance calls to monitor program health, keeping customer up to date.¿ Act as a single point of contact for Contracts, Finance and Resources.¿ Agile SCRUM master and PRINCE 2 / PMP certification is preferred. ¿ Capability to handle services delivering Infrastructure as a Service, Software as a Service and Platform as a Service.¿ Experience in ITIL based Service Management to ensure Standard Service processes for IM, SR, PM, KM are followed in each of the Service Lines.¿ Experience in reviewing Risks & Issues identified by Service Managers and mitigating and solving escalations with urgency and determination.¿ Experience to review estimation and cost for changes, projects and new service. ¿ Experience in capturing requirements for new services or major service modifications and agree service level targets with customer.¿ Support Sales and engagement team in responding to RFP¿s from Solution to commercials¿ Experience in new age digital technologies¿ Experience in identifying opportunities within account and prepare Proactive Proposals