Job Description

ARIS PROCESS DESIGN TOOLS
3.00 to 83.00 Years
5
PUNE [India]
IT
01/03/2019
01/04/2019
Job Title: Process Designer/ Sr. Process Designer (U4 or senior U3)Department/ Team: CBEB   BTGSExperience: 3 to 8 YearsEducation: B.E and Above (Electronics and Telecommunication). Other B.E graduates can be relaxed I provided candidate have relevant experience and skills as belowRoles & Responsibilities:¿ Lead the development of service designs and provide service solutions for new / existing customer¿s business opportunities in the Customer¿s Service arena¿ To lead/manage End to End service delivery and service assurance for customers Telecom products requirement¿ Interacting with end customer, customer senior managers and product managers, Bid Manager and Solution Architect regularly to ensure the developments are in line with the customer requirements and obtain necessary approvals¿ Constant Interacting with the virtual team to co ordinate progress and issue resolution to meet customer requirement and achieve target date¿ Preparing service solution document (Service Delivery / Assurance)¿ Preparing cost model for operational requirement expenditures¿ Work closely with Bid Management team to convert customer requirement proposal into contractRequired Skills:¿ Good understanding in telecom products ¿ Wireline / Wireless¿ Strong Communication and analytical skills. Effective inter personal, leadership qualities¿ Workshop leadership and stakeholder management, including the ability to lead and steer discussions through to positive outcomes.¿ Flexible approach and highly self motivated¿ Understanding of fulfillment and assurance processes of telecom products¿ Product understanding in any of the mentioned products ¿ Voice, VPN, LAN, WAN etc¿ Good understanding of technology used in delivering the above product¿ such as network technology used for delivering service to the customer (Access & Core Network, Routers, CPE, Switches etc.)¿ ITIL and eTOM understanding¿ Model the processes using process modeling tools like Visio / ARIS¿ OSS and BSS understandingOptional Skills:¿ Understanding of Business Analysts role¿ Work experience in Networking area, Network design / network operational planning¿ Knowledge of Financial and commercial awareness.¿ Awareness of Business Process Management, modeling tools and techniques.¿ Understanding of preparing a project schedule (in MPP/Excel)¿ Exposure in preparation of impact Analysis, Service operations models and operational costing