Job Description

NETWORK APPLICATIONS
4.00 to 8.00 Years
4
HYDERABAD [India]
IT
02/02/2019
05/03/2019
Hi,This is regarding an excellent job opportunity with TechMahindra-Hyderabad.• Please see below job description.• Minimum Technical Experience – 4 years• Certifications – CCNA Certified with ITIL• Expertise – Delivery experience LAN/WAN and Incident Management• Oversee and coordinate Incident and Problem management activities associated with a large customer is global network.Primary functions performed include incident/outage response, coordinating multiple vendors to resolve outages, leading management status bridge updates, conducting root cause reviews, and developing Service Action Plans (SAP) through completion. Identify, classify, resolve, and document issues that cannot be resolved through the Incident management Process. Proactively Monitor CBUS and determine Severity to initiate Customer Communication.