Job Description

IMAC, MAC OS, MAC TROUBLESHOOTING , ACTIVE DIRECTORY, LAN, IP ADDRESSING
5.00 to 8.00 Years
1
SUNNYVALE [United States]
IT
01/02/2019
03/03/2019
Job Title: PC Technician iMAC Location: Sunnyvale, CAResponsibilities: Good Communication skills required, fluent in English Excellent experience in MAC Admin, iMAC, MAC OS, IOS Manage day to day IT operations Preliminary knowledge of server management Analyse and diagnose hardware problems, including printers. Align with 3rd party suppliers for hardware troubleshooting. Carry out swap, replacement, re-installation as required resolving hardware and software related incidents. Administration of one or many of the Infrastructure elements /services viz. Email, Internet and Security of Central Monitoring Service/Operations/Corporate Projects. Being a part of Support groups dealing with incidents & problems. Administration, installation and configuration of Infrastructure services/elements Follow and implement relevant procedure to ensure compliance to company process/policies To coordinate hardware and software upgrades and /or maintenance for above equipment Monitoring logs as per security guidelines and for early detection of problems/breaches of policy Investigation, diagnosis, resolution, recovery and closure of incidents / Problems Rectification of HW like desktops and laptops (RAM /Hard disk replacement /upgrades) Installation and updating of desktops and laptops operating systems and other software Install config and maintain email client Troubleshooting of operating systems Testing of computers and laptops Coordination with different teams/domains Provide good Hands & Feet support to domain teams for their devices Good Understanding from compliance side as per the Project SOW