Technical skills¿ Strong Knowledge in Network administration processes and concepts.¿ Knowledge of administration and Monitoring of radware and citrix load balancers,¿ Ability to direct and guide team to resolve crisis situations within prescribed SLAs Analytical skills¿ Good analytical, trouble shooting skills in the area of technical fault isolation and rectification. Process skills¿ Ability to resolve service requests. Strong attention to detail and the ability to follow processes.Other skills¿ Documentation and reporting skills. Should be a quick learner and have good communication and interpersonal skill. Should be willing to work in a 24*7 environment and a good team player.