Job Description

3.00 to 15.00 Years
PUNE [India]
Job Description (Storage):¿ Minimum 7 to 8 years of experience in Administration/Design and Implementation on enterprise Storage arrays and fabrics.¿ Experience in Vxrail administration and implementation.¿ Experience in replication methodologies in an enterprise storage environment.¿ Strong Knowledge on Performance analysis factors of Storage Arrays.¿ In depth knowledge of using CLI interfaces.¿ In depth knowledge of managing and administering ECC.¿ Certification on EMC technology is an added advantage.¿ Hands on knowledge on in any of the storage management applications like Storage Essentials, ECC etc.¿ System administration experience on Enterprise Storage arrays and fabrics.¿ In depth Knowledge on ITIL processes like Incident management, Problem Management, Configuration management and Change Management processes.¿ Expert skills on storage and fabric performance optimization.¿ Solving complicated storage related incidents and liaising with Hardware Vendor/EMC support.¿ Advanced troubleshooting skills, severity identification, and remediating issues quickly to account/customer satisfaction.¿ Prepare Root Cause Analysis reports¿ Provide storage capacity data collection and analysis to be used for billing and predictive measures to be undertaken.Job Description (Backup):¿ Manage/ Administer EMC Avamar environment (v7.5)¿ Manage / Administer EMC Data Domain infrastructure (5.7).¿ Monitor system backups, re run as necessary and process restore requests.¿ Train monitoring group for after hours support.¿ Monitor systems to proactively identify problems.¿ Configuration, Manage and administrate DPA 6.5 reporting tool.¿ Task automation and ticketing system workflow integration¿ Documentation of backup infrastructure, customized scripts/integrations, and maintaining accurate hardware/software inventory.¿ Work with software and hardware vendors to troubleshoot and solve backup issues.¿ Ensure the integrity of backups for both local and remote sites.¿ Advanced knowledge of Windows Server 2008+ and Red Hat Linux V4+¿ Understanding of infrastructure systems and ability to collaborate with other technical staff to resolve problems with/impacting our service.¿ Ability to lead small to moderately complex projects.¿ Work independently in the absence of supervision.¿ Create technical environment documentation.¿ Ability to automate utilizing PowerShell, Perl, etc.¿ Performs other duties as assignedTo ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline.  Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.  Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA¿s/KPI¿s/OLA¿s.  Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.  Lead and ensure project is in compliance with Software Quality Processes and within timelines.  Review functional and technical specification documents.   Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.  Provide application production support as per process/RACI (Responsible, Account