Job Description

PL/SQL/ORACLE DEVELOPER & APPLICATION SUPPORT OPERATIONS EXPERIENCE .
4.00 to 8.00 Years
8
PUNE [India]
IT
12/12/2018
12/01/2019
¿ PL/SQL/Oracle developer¿ Unix Admin¿ Excellent written & verbal communication skills (English)¿ Knowledge of Application Support operations experience¿ Experience in incident management¿ Good negotiation & persuasion skills¿ Escalates problems capable of causing deviations¿ Responding to calls/email/portal requests. Reports technical issues to Operation Center¿ Creating a case in the ticketing system and escalating the case to appropriate resolution groups¿ Follow up on all cases in order to ensure resolution within the required Service Level Agreement¿ Follow all documented procedures/checklists related to operations responsibilities¿ Thrive to enhance client satisfaction¿ 24x7 shiftsMust Have skills1PL/SQL scripting 2 Unix Admin3 Good written and verbal communication4Good to Have skillsBanking domain knowledge 1