Job Description

3.00 to 5.00 Years
NOIDA [India]
Technical Skills/ Experience: •Technical Knowledge on Oracle E- business suite financial modules AP, PA, FA, GL,AR,CE •Basic knowledge of UNIX and shell scripting. •Hands on experience on various tools like AOTS,Toad, Putty, WinSCP,Kintana,HP PPM •Hands on experience on Oracle database , PL/SQL Production Support Experience •First and Second Line production Support experience to ensure the System Availability & System Performance is achieved 24*7*365 days to meet the Business goals and objectives. •Core Competency in Functional Analysis, Root Cause Analysis , ad hoc query resolution •Monitoring of critical jobs and processes ,daily health check •Ticket resolution within SLA timeframe •SLA tracking and proactive measurements to avoid SLA miss •Experience of handling performance issues •Knowledge of Automation and optimization techniques •Create dashboard and other reports as per customer demand Behavioural Skills: •Excellent Analytical and problem solving capabilities. •Excellent verbal and written communication skills •Ability to work under pressure and adverse circumstances.