Job Description

SERVICE CATALOG - ORDER MANAGEMENT, PROVISIONING, ACTIVATION AND SERVICE ASSURANCE (OSS)
10.00 to 15.00 Years
3
DUBLIN [United States]
IT
31/08/2016
01/10/2016
Title: Business Process Engineer (BPE)Location: New Jersey (Preferable), Atlanta, DallasJob Description:Strong Domain knowledge OSS BSS, Order Management, Product ManagementProduct Knowledge – MIS, BVOIP, AVPN, Ethernet, Billing etc.Excellent in Communication – Verbal and writtenResponsibilities: Interpret the product driven requirements document in concept and translate this into a baseline user business requirements document Build service test plans that can be executed Analyze product, business and system requirements to design seamless customer service operations model Identify process gaps and target improvements in business operations v. Provide inputs and participate in the cross functional development of procedural standards and process vi. Translate business and user requirements into accurate system requirements specification documents through systems and data analysis. vii. Has thoroughly demonstrated knowledge of the business processes in domain area of responsibility and can work with the Business to define requirements that will drive efficiencies in the business taking into account the entire picture as well as the details viii. Interacts regularly with Architects, Developers, Application Support, Enterprise Test, Operations, and Senior Management ix. Plan facilitate, and participate in working sessions with cross-functional resources

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