Job Description

5.00 to 10.00 Years
ATLANTA [United States]
Job Tittle: Technical Documentation SpecialistLocation:Atlanta,GA• Develop a repository of DLi product documentation on the various solution elements.• Interview each stakeholder to develop the necessary documentation artifacts to cover the end to end solution• Elicit specific documentation requirements and formalize the documentation in a maintainable manner• Collect existing documentation and integrate it into the product documentation framework• Create an indexing system of all documentation so there can be easy access for member• Create process flows for handoffs and approvals as new features and releases are deployed• Organize product implementation documents that identify specific solution customizations• Document categories will include at least the following:• Product Architecture• Product Specifications• Web Dashboard• Apps (Andoid & ioS)• Self Connect Portal• SDP (Service Delivery Platform)• Core components• Notification Interfaces• APIs• Infrastructure & Hosting• Tools – DL Direct, DL Direct Admin UI• Logistics• Billing• Product Whitepapers• Security• Controller Implementation• 3rd Party Device integrations• Various others based on specific RFP questions

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