Job Description

4.00 to 12.00 Years
Be a part of IT CRM team and work with the Customer Care Business Group to analyze and review business, functional, and technical requirements & issues, design solutions. Participate in project team meetings and communicate effectively with peers, architects, system analysts, business analysts, project managers, quality control, and across other technology team boundaries, reporting project status as requiredProvide Tier 1 support to the business users in case of Priority 1 issues with the systemExperience in building applications using Java, JQuery.Experience in solving CSS issues and provide solutions for good UI using any CSS libraries or simple CSS.Design and develop solutions primarily on the web based on business requirements using web technologies like Java, JQuery,HTTP, JavaScript, AJAX, etc.Document and develop code according to specifications and standards.  The CRM Web Developer will work as part of the CRM IT team to support and enhance the applications for Customer Care and the support website. Key Qualifications:For consideration, you must bring the following minimum skills and behaviors to our team: At least 5+ years experience working in the IT industry4+ years of experience developing custom applications on any web technology like Java, JavaScript, JQuery, CSS, etc. Solid understanding of web technologies, such as HTTP, JavaScript, AJAX, HTML, DHTML, CSS and a solid understanding of Object Oriented design and programming conceptsAbility to work in a fast paced setting and prioritize among competing tasks and assignmentsMust be a self starter, with the ability to work independently without constant supervision and micromanagement Must be able to work flexible hours to collaborate with remote IT and business team members Excellent analytical, organizational and problem solving skillsExcellent written and oral communication skills Strong customer service mentalityThis position will be located in Chennai, India.In addition, preferable skills and behaviours include:Java Developer or SQL certificationWork experience using standard HTML/CSS practicesAny experience in CRM platforms like Salesforce, AEM, Zendesk is appreciated