Job Description

2 POSITIONS: (A) VOICE TONE DEVELOPER (6 POSITIONS) (B) AEP DEVELOPER (4 POSITIONS) LOCATION - PUNE/NOIDA
5.00 to 9.00 Years
2
PUNE [India]
IT
09/01/2020
09/02/2020
1. VoiceTone Developer: System Development Life cycle (Project Management, requirements, design, development, testing, and implementation), Application and Infrastructure Implementation, and Application Support for IVR Interactive Voice Response applications and infrastructure supporting Enterprise Business customers. Provide development life cycle for over 100 Enterprise Business customer apps for H&R Block, Eversource, AAA, Citizens Financial, Nationwide, FEMA, PA Turnpike, US Census, Price Waterhouse, State of CA, State of MO, Universal Studio and Pfizer and others. Internal AT&T solutions support Mobility Voicemail to Text, Toll Free Services Announcement Provisioning and Playing, Mobility ticketing and technician notification, Technology Help Desk, CRE Global Field Support, Enterprise and Small Business Revenue Assurance and Service Assurance. Platform upgrades focus on End of Service Life equipment upgrades, Data Center closures, and move to Microsoft Azure. IVR DevSecOps environment requires expertise in a variety of evolving software development tools including Java and VXML for development, Jira/iTrack for issue management, CodeCloud for source code control, SonarQube for Code Analysis, Jenkins Pipeline for CI/CD, Gradle for Build, Vericode for security source code scanning, Satellite for Deployment, Cyara, Jmeter, Hammer & Selenium for Automated Testing, Splunk for Monitoring, etc.2. AEP Developer:System Development Life cycle (Project Management, requirements, design, development, testing, implementation, Application support), Application and Infrastructure Monitoring, Application and Infrastructure Implementation, and Application Support for IVR Interactive Voice Response applications supporting AT&T's high priority and evolving DTV, Mobility and Home Solutions customer service initiatives. IVR Dev SecOps environment requires expertise in a variety of evolving software development tools including Java and VXML for development.