Job Description

J2EE ARCHITECTURE
5.00 to 20.00 Years
1
TORONTO [Canada]
IT
05/10/2019
10/10/2019
Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA¿s/KPI¿s/OLA¿s. Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner. Lead and ensure project is in compliance with Software Quality Processes and within timelines. Review functional and technical specification documents.  Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates. Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.Display *Job Description in Modal Window