Job Description

INFRA OPERATIONS SKILL
3.00 to 7.00 Years
1
CHENNAI [India]
IT
03/10/2019
23/10/2019
Core Requirements:Must have minimum 3+ years of experience in IT Technical support.Should be competent on interactions with international customers for troubleshooting and support.Responsible to manage AV and Security updates to endpoints.Monitoring daily tasks and maintaining SLA and KPI¿s.Leading and mentoring the technical support team, performing periodic reviews.Coordinate and work effectively with internal teams for timely delivery.Should be committed and responsible end to end for tasks assigned.Basic understanding of networking and security devices.Basic knowledge and understanding in telecom domain.Willing to work in 24*7 environment in shifts. Preferred requirements:Ability to work with minimal supervision. Self motivated and a go getter.Team player with good interpersonal skills