Job Description

5.00 to 15.00 Years
BRISBANE [Australia]
Position Profile:The person will be managing EMC VMAX, EMC VNX, HDS VSP, USPV, Dell Compellent and IBM storage. He should be able to manage and develop processes for the Storage environment, design innovative solutions, deploy, manage, work on system integration with the help of OEM, analyze and improve end user experience.  Position Requirements¿ Excellent knowledge in Storage Technologies and hands on experience on Enterprise class Storage from EMC, HDS, IBM Storage and Dell Compellent.¿ Fiber switches/Directors from Cisco, Brocade (Zoning / VSAN / ISL setup)¿ LUN Management, Monitoring and Replication. Hands on with Multipath/PowerPath and MPIO, Snapview/ Snapclone, Metro Mirror and Global Mirror¿ Performs systems maintenance, upgrades, capacity planning, and administration.¿ Develops, documents, and standardizes preventative maintenance routines to ensure system availability and performance standards on production systems.¿ Investigates, troubleshoots, and resolves incidents and problems within defined service level agreements (SLAs).¿ Communicating effectively with various entities, including CRMs, account managers, remote site personnel, and client technical and non technical resources.¿ Work hand in hand with the Architecture team and provide input into the overall strategy for Storage technologies.¿ Good experience in provisioning and supporting storage for Virtual Environment, Windows, UNIX / Linux, Business Applications and Databases.¿ Ability to provide 24x7 support ¿ Availability to work nights and weekends as required for systems maintenance and critical support.¿ Excellent Customer Service Skills¿ Proven ability to develop, implement, and communicate best practices for Storage in a large customer environment.¿ Excellent oral and written communication skills.¿ A team player with a positive attitude and excellent interpersonal skills.¿ Ability to understand and comply with business processes and proceduresFunctional:¿ Ability to think clearly, identify risks, anticipate eventualities and resolve problems.¿ Ability to understand and comply with business processes and procedures¿ Ability to analyze data and identify patterns / trends / exceptions etc ¿ Self starter with high level of productivity and sense of ownership.¿ Excellence in delivery, customer interaction, written and verbal communication.¿ A team player with a positive attitude and excellent interpersonal skills.Education¿ Graduate in engineering with min 6 to 9 years of experience with storage technologies