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Job Description

A Bachelor’s or Higher Degree is the minimum entry required for the position

  • Skill Set : COMMUNICATION SKILLS ( VERBAL , WRITTEN ) THOROUGH UNDERSTANDING OF OPERATIONS METRIC, PEOPLE PRACTICES (SCORE CALCULATION, PARAMETERS, RATINGS, ATTRITION CUSTOMER SERVICE ORIENTED.
  • Total Experience : 2.00 to 8.00 Years
  • No of Openings : 6
  • Job Post Date : 09/05/2023
  • Job Expiry Date : 09/06/2023
  • Domain : BPO
  • Location : NOIDA [India]
  • Job Reference No : 82156

Job Summary

SHOULD HAVE PRIOR KNOWLEDGE OF CUSTOMER CARE PROCESSES AND TECHNIQUES.POWERPOINT AND POSSESS KNOWLEDGE OF GREENBELT, LEAN, SCHEDULING ETC

Minimum 1 year of experience as a Team leader in an International BPO- *Mandate*

Team Lead BPS

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